CASE STUDY
Nationwide Virtual AGM
A virtual AGM that deepened engagement
A virtual AGM that deepened engagement
Virtual Annual General Meeting
UK financial services organisation | Online broadcast
The event was built around a purpose-designed studio broadcast. Directors were supported by a professional on-screen setup, while members could take part through live captions, a dedicated British Sign Language stream, and multiple Q&A routes — from text submissions to live Zoom questions.
Behind the scenes, the production required careful coordination and contingency planning. For members, it felt clear, accessible and genuinely interactive.
What changed was participation. The AGM saw the highest level of member engagement in a decade, showing how a well-designed virtual format can strengthen connection while meeting the demands of governance and scale.
The AGM saw the highest level of member engagement in a decade, showing how a well-designed virtual format can strengthen connection
The event was built around a purpose-designed studio broadcast. Directors were supported by a professional on-screen setup, while members could take part through live captions, a dedicated British Sign Language stream, and multiple Q&A routes — from text submissions to live Zoom questions.
Behind the scenes, the production required careful coordination and contingency planning. For members, it felt clear, accessible and genuinely interactive.
What changed was participation. The AGM saw the highest level of member engagement in a decade, showing how a well-designed virtual format can strengthen connection while meeting the demands of governance and scale.
Attendance isn’t the same as participation.
Making the AGM fully virtual wasn’t about broadcasting the meeting, it was about making it easier for members to take part and engage. Explore how we design events for real participation.
Our Approach